FAQs about Paratus DRC Services:

IP Transit is a service provided to Internet Service Providers (ISPs), operators, and carriers that allows them to access the global internet by transiting through the provider’s network. It is essentially a bandwidth service which includes the carriage of IP packets across a network, enabling ISPs to connect their customers to internet content and services.

Fast Ethernet is a term referring to Ethernet connections with a speed of 100 megabits per second. It’s typically used in local area networks and is part of the family of Ethernet standards.

Fast Congo’s IP Transit service provides operators, ISPs, and carriers in the DRC a carrier-grade connectivity solution. It ensures reliable, high-capacity internet connectivity, which is crucial for delivering services to their customers with minimal latency and maximum uptime.

Organizations with a direct connection to the WACS (West African Cable System) submarine cable are those that own infrastructure or have an agreement with infrastructure owners for access. Paratus is known to have international connectivity through various undersea cables, including connectivity to the Americas, Europe, and the Middle and Far East through its connections to WACS, SAT3, EASSy, Seacom, and Equiano.

Fast Congo, as part of the Paratus Group, provides fast and reliable internet connectivity. They leverage their extensive digital infrastructure and customer service to deliver world-class technology for reliable internet access.

Fast Congo protects the traffic of its IP Transit customers through robust infrastructure with multiple layers of security. This ensures the safety and integrity of the data transmitted over their network.

Fast Congo provides customer service with passionate and committed employees who ensure each customer experience is valuable. Support channels include telephone and email addresses for sales, general inquiries, and technical support.

Getting started with IP Transit service involves contacting Fast Congo’s sales team, assessing your connectivity needs, and discussing service options and contract terms. The support team can guide you through the process and help you set up the service.

Scalability options are typically available with IP Transit services to cater to growing bandwidth demands. Fast Congo likely provides such options, but specific details would be discussed during service negotiations.

Fast Congo handles international traffic routing for its IP Transit customers by using an extensive network of undersea cable systems to ensure efficient and reliable connectivity. The network is designed to provide optimal routing and resilience.

Data security and privacy are ensured through state-of-the-art technology featuring multiple layers of security. Fast Congo has certifications that demonstrate a commitment to high standards in managing facilities and safeguarding data.

To optimise network performance and minimise latency, Fast Congo utilizes a reliable and high-capacity network infrastructure. The technical teams likely employ traffic shaping, route optimization, and quality of service (QoS) policies to ensure peak performance.

Fast Congo’s Regional & International Connectivity service offers high-speed and reliable fiber optic connectivity between major cities in the DRC, enhancing communication and business operations across the country.

The Fast Congo services cover Muanda to Kinshasa via Matadi, Kimpese & Kisanto.

International connectivity refers to the services and infrastructure that connect the internet networks of one country with the rest of the world. This includes undersea cables, satellite links, and cross-border terrestrial networks.

Accessing high-speed and reliable connectivity between major cities within the DRC would involve using services like Fast Congo’s Regional & International Connectivity, which provides fiber optic connectivity.

An ISP addresses security concerns for data transmitted over a connectivity network by implementing encryption, deploying firewalls, conducting regular security audits, and having compliance with international security standards.

Service level agreements (SLAs) are contracts between service providers and customers that define the level of service expected. They typically include specifics on performance, uptime, customer support, and remedies for service failures.

Fast Congo covers 2 main routes out of the DRC, mainly the Kinshasa to Muanda route (to the Cable Landing Station) and a cross-border route through Angola.

Fast Congo regularly maintains and upgrades its network to ensure consistent and high-quality performance for its customers based on industry standards.

Fast Congo offers custom connectivity solutions for businesses with unique requirements or specialized infrastructure. Their extensive network and service portfolio are designed to cater to individual business needs.