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CUSTOMER PORTAL:
Paratus Africa Group

Africa's
Quality Network

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Connecting Africa for the world.

Our network is a life force, pulsing throughout the continent, carrying the deals, the dreams and the details that make things happen. The Paratus network is super-charged by speed, capacity, power, and robust infrastructure; and this gives our customers peace of mind, knowing they are 100% connected all the time.

We believe that fast, safe, and ubiquitous connectivity is the essential life force that will unlock Africa’s potential. And that is why we are helping African businesses gather the reins and gallop, fully armed, into the future. As your network partner, we are working with you in a shared aim to transform Africa, linking you to everyone you need to connect with, and backing this up with round the clock customer support. Our network and our customer service are unequalled in Africa.
To be fully included and successful in the new digital age, you need an end-to-end single point service solution for all your connection. Because Paratus owns and manages the network service journey for you – from infrastructure to ISP – we provide the backbone and the last-mile connectivity you need for success. We go the extra mile too – by giving you the support and help you need to succeed.
Paratus Africa Connectivity

Wholesale Carrier Services

We offer wholesale IP Transit to clients throughout southern Africa at cost-effective rates. Built on redundant optical fiber rings, we are able to offer flexible IP capacity either transiting through the region or terminating here. We have points of ingress/egress located in major cities and border towns, connecting with carriers in neighboring countries. Further, we offer international connectivity to the Americas, Europe, and the Middle and Far East through our connections to WACS, SAT3, EASSy, Seacom, and Equiano.

Paratus Africa - Data Center

Data Centers

We offer secure and reliable Data Center services across Angola, Namibia, and Zambia. Our Data Centers are equipped with state-of-the-art infrastructure, featuring multiple layers of security, advanced cooling systems, and backup power generators. Our Data Centers are PCI & DSS certified, ensuring that the highest standards for payment card security are met. We are also ISO 9001 and ISO/IEC 27001 certified, ensuring that we maintain the highest standards for quality management and information security. Our Data Centers are strategically located to ensure low latency and high availability, providing our clients with a robust and scalable solution for their data storage and processing needs.

Paratus Africa VSAT Internet Services

Satellite Services

We offer a comprehensive Satellite service that reaches over 35 African countries through our extended satellite network. Our network comprises of 5 teleports and thousands of customer sites, providing a reliable and high-performance service to businesses of all sizes. We are also a distributor of OneWeb LEO services.

Paratus Africa Services

Our customers come first.

Everything we do is fully backed by the Paratus promise to provide you with exceptional customer service, every step of the way and at any time. Our 24/7 Network Operations Centers (NOCS) is on call for any enquiries from any customer anywhere in Africa. At Paratus, our customer is our reason to exist and if a customer should contact anyone within the Paratus organisation with any query, it is our duty, our mandate, and our pleasure to answer that query immediately.

Our expertise is evident in everything we do; our technicians are professional, friendly, and efficient; and our after-sales support is unrivalled. Our pledge and our promise to you – our customer – is what sets us apart.

We are there to give you the support you need, whenever you need it.

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