Connecting Africa for the world.
Our network is a life force, pulsing throughout the continent, carrying the deals, the dreams and the details that make things happen. The Paratus network is super-charged by speed, capacity, power, and robust infrastructure; and this gives our customers peace of mind, knowing they are 100% connected all the time.
for the innovator
2) Consistent delivery of services and customer support.
3) Exceptional Customer Service.
4) Having a central point of contact.
Our customers come first.
Everything we do is fully backed by the Paratus promise to provide you with exceptional customer service, every step of the way and at any time. Our 24/7 network operations center (NOC) is on call for any enquiries from any customer anywhere in Africa. At Paratus, our customer is our reason to exist and if a customer should contact anyone within the Paratus organisation with any query, it is our duty, our mandate, and our pleasure to answer that query immediately.
Our expertise is evident in everything we do; our technicians are professional, friendly, and efficient; and our after-sales support is unrivalled. Our pledge and our promise to you – our customer – is what sets us apart.
We are there to give you the support you need, whenever you need it.