Value added services

PBX, video conferencing, structured cabling and telephone management solutions

In addition to our connectivity services, Paratus offers PBX, video conferencing, structured cabling and telephone management solutions.

PBX

As an award-winning partner to some of the best-known PBX brands in the business, Paratus can offer you unmatched turnkey PBX solutions from SME to Multi-National Corporates with multiple branches. Be it a physical on-site PBX or a PBX in a virtual environment, or a SIP trunk for your national and international voice routing, we can do it. Paratus has customised call center solutions that are used by various national enterprises in Namibia. For SMEs we use NEC systems while larger enterprise clients can expect Mitel solutions.
PBX

Video conferencing

Save on travel costs and change the way you experience online meetings with Paratus Video Conferencing. Hosted by our trusted Polycom brand. You’ll enjoy professional video conferencing that’s fast, reliable, and seamlessly operated.

Structured cabling

Host your device with us in our Data Center. Reduce your bandwidth requirements as well as risk with on-premise hosting that eliminates the significant CAPEX required to ensure a low-risk environment. All hosted devices are connected to enterprise-class networking access switches. We also offer Terminal access via KVM over IP so that you don’t need physical access.
telephone management

Telephone management systems

Paratus provides hosted and on-premises Telephone Management Solutions (TMS). A TMS captures live call records from your telephone system and allows the user to create various reports that can be sent to the company’s management. These solutions can help control the cost of telephone calls and monitor how much time employees spend on the phone.

Support

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Frequently asked questions:

Paratus is Africa’s quality network. With an eye on the future, the group is investing in infrastructure and establishing itself as a key player in delivering integrated network services across Africa. A passionate and professional operational team manages Paratus in seven African countries – Angola, Botswana, DRC, Mozambique, Namibia, South Africa and Zambia – and the business’s extended network provides a satellite connectivity-focused service in more than 35 African countries to a magnitude of customer satellite connections across Africa. This connects African businesses across the continent and delivers end-to-end service excellence. The group’s footprint extends beyond Africa to international (points of presence) PoPs in Europe and the US. Born and bred in Africa, Paratus is thinking big as it grows its footprint to deliver Africa’s quality network. By understanding the unique opportunities that Africa offers businesses and individuals to break boundaries and to connect without limits, Paratus is committed to raising the bar for providing quality connectivity in Africa.

The benefits of using Paratus Africa’s network services include access to high-speed and reliable connectivity across Africa. The company is committed to transforming Africa through exceptional digital infrastructure and customer service, which is a testament to its focus on continuous improvement and customer satisfaction.

Paratus Africa ensures reliable high-speed connectivity across Africa by deploying an extensive fiber-optic network along with satellite and wireless infrastructure, which leverages advanced technologies to maintain consistent service quality.

When choosing the best network service for one’s needs, customers should consider factors such as the type of service that fits their geographical location, the speed requirements for their tasks, the reliability and quality of service and the support and service level agreements offered by the provider.

When choosing the best network service Fiber internet is a type of internet connection that employs Fiber-optic cables to transmit data. These cables contain strands of glass Fibers that use light to carry information, providing a fast and stable connection suitable for both commercial and residential use.

Wireless internet refers to any type of internet service that connects users to the web without the need for wired connections at the point of use. It encompasses a broad range of technologies including Wi-Fi, 3G, 4G, LTE and it is commonly provided through mobile networks or wireless broadband services.

Satellite internet is a form of wireless internet connectivity. It allows users to receive broadband internet access by using a satellite dish to communicate with a satellite in orbit. This form of internet access is particularly useful in remote and rural areas where traditional internet infrastructure is unavailable or cost-prohibitive to deploy.

A data center is a facility composed of networked computers, storage systems and computing infrastructure that businesses or organizations use to organize, process, store and disseminate large amounts of data or to house their own servers or storage systems. Data centers have become the backbone for the IT operations of many enterprises.

Cloud hosting is a service that allows organizations and individuals to post a website or web application on the internet.

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