Paratus can provide you with Direct Inward Dialling (DID) services. This means various numbers in your organisation can be reached directly from outside, bypassing the call center. This is particularly useful for sales agents or collections particularly when the call has been routed via the mobile networks. This functionality also allows a customer to call back when missing a call.
Direct Inward Dialing (DID) numbers, provided as part of the service, are unique and can be advertised just like any other numbers. Customers prefer calling a mobile number due to the cost savings with the added benefit of being a national number.
Paratus has various customised voice solutions for your unique requirements.
Connect to us via IP using SIP to keep your voice channels scalable and easy to manage. Paratus will take care of all your voice routing and give you savings on your national and international calls while providing superior voice quality on a reliable connection.
Paratus is Africa’s quality network. With an eye on the future, the group is investing in infrastructure and establishing itself as a key player in delivering integrated network services across Africa. A passionate and professional operational team manages Paratus in seven African countries – Angola, Botswana, DRC, Mozambique, Namibia, South Africa and Zambia – and the business’s extended network provides a satellite connectivity-focused service in more than 35 African countries to a magnitude of customer satellite connections across Africa. This connects African businesses across the continent and delivers end-to-end service excellence. The group’s footprint extends beyond Africa to international (points of presence) PoPs in Europe and the US. Born and bred in Africa, Paratus is thinking big as it grows its footprint to deliver Africa’s quality network. By understanding the unique opportunities that Africa offers businesses and individuals to break boundaries and to connect without limits, Paratus is committed to raising the bar for providing quality connectivity in Africa.
The benefits of using Paratus Africa’s network services include access to high-speed and reliable connectivity across Africa. The company is committed to transforming Africa through exceptional digital infrastructure and customer service, which is a testament to its focus on continuous improvement and customer satisfaction.
Paratus Africa ensures reliable high-speed connectivity across Africa by deploying an extensive fiber-optic network along with satellite and wireless infrastructure, which leverages advanced technologies to maintain consistent service quality.
When choosing the best network service for one’s needs, customers should consider factors such as the type of service that fits their geographical location, the speed requirements for their tasks, the reliability and quality of service and the support and service level agreements offered by the provider.
When choosing the best network service Fiber internet is a type of internet connection that employs Fiber-optic cables to transmit data. These cables contain strands of glass Fibers that use light to carry information, providing a fast and stable connection suitable for both commercial and residential use.
Wireless internet refers to any type of internet service that connects users to the web without the need for wired connections at the point of use. It encompasses a broad range of technologies including Wi-Fi, 3G, 4G, LTE and it is commonly provided through mobile networks or wireless broadband services.
Satellite internet is a form of wireless internet connectivity. It allows users to receive broadband internet access by using a satellite dish to communicate with a satellite in orbit. This form of internet access is particularly useful in remote and rural areas where traditional internet infrastructure is unavailable or cost-prohibitive to deploy.
A data center is a facility composed of networked computers, storage systems and computing infrastructure that businesses or organizations use to organize, process, store and disseminate large amounts of data or to house their own servers or storage systems. Data centers have become the backbone for the IT operations of many enterprises.
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