VAS Technician

Paratus Telecommunications currently has a vacancy for a VAS Technician based in the North.

Roles and responsibilities include:

  • Strong troubleshooting and problem-solving abilities
  • Installing and supporting VOIP, PBX, and networking solutions (WAN & LAN) to set standards
  • General administrative duties tied to the role
  • Standby/after-hours availability when needed
  • Maintaining SLA-based customer solutions
  • Using company-provided applications/tools
  • Customer-focused with urgency and attention to detail
  • Able to work independently, take ownership, and collaborate within a team
  • Professional and technically competent
  • Able to perform under pressure
  • Strong verbal and written communication

The minimum requirements for the position are as follows:

  • Grade 12 or equavilant qualification
  • Valid code 8 driver’s licence
  • A+, N+, CCNA and PBX -related certifications will be advantageous.

Minimum experience:

  • Minimum of 3 years experience in voice, VoIP, PBX or telecommunications, installation and support.
  • Experience in SIP, hosted PBX, analogue/digital systems and customer site commissioning.
  • Working knowledge of fiber, cabling, network troubleshooting and related customer service environments.
  • Practical exposure to A+, N+, CCNA or PBX environments will be advantageous.

If you meet the above requirements and if you are a vibrant, energetic person, who likes challenges, who has a passion for the communications environment, and who wants to work for the leading communications and network company in Namibia, submit your Cover Letter, Curriculum Vitae and supporting documents to:
recruit.na@paratus.africa

Closing date for applications: 08 August 2026

Only shortlisted candidates will be contacted.