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7-Point Retail POS Downtime Mitigation Checklist
Checklist:
1. Dual-path-connectivity
Dual-path connectivity
– business fiber with managed VSAT or LEO auto-fail-over
2. UPS + generator-sizing
UPS + generator sizing
– keep routers, ONTs and satellite gear powered 90 min
3. Router-fail-over rules
Router fail-over rules
– ensure traffic flips back to fiber once service restores
4. Payment-terminal-caching
Payment-terminal caching
– enable offline card tokenisation up to R500
5. Real-time-monitoring
Real-time monitoring
– alerts for packet loss > 2 % or latency > 200 ms
6. Staff-playbook
Staff playbook
– one-page SOP for manual slips, customer comms, reboot order
7. Quarterly-fire-drill
Quarterly fire-drill
– simulate a 10-minute blackout during lunch rush to confirm all above
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