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Acceptable Use Policy (AUP)

General Terms and Policies

Paratus Telecommunications (Pty) Ltd is a private company providing commercial connectivity solutions on either its own wholly owned networks or via partner networks. Paratus and its Partner’s equipment and facilities may be used to send electronic mail, conduct commercial transactions, access the World Wide Web, newsgroups and private networks, engage in on-line chat
sessions, transfer files, enjoy audio and video programming, and otherwise participate in all legal aspects of the Internet (these uses are referred to in this document as “the Service”), subject to these Terms and Policies.

The Service is provided to authorised persons or organisations (referred to in this document as “Subscriber” or “you”). Any use of the service is subject to any restrictions listed below. By using the Service, you agree to be bound by all of these Terms and Policies. If you do not agree to be bound by these Terms and Policies, you must cancel your account immediately and may not thereafter use or attempt to use the Service.

Paratus and it Partners grant you a non-exclusive right to access, use and display the Service on any computers or other electronic display devices of which you are a primary user. You may not assign, sub-license or transfer any rights or obligations of the Service without the express written consent of Paratus or its Partners.


If you are an individual Subscriber, these Terms and Policies apply to all persons who gain access through your account. If you are a commercial Subscriber, these Terms and Policies apply to all your employees, agents and/or customers. In either instance, a violation of these Terms and Policies by anyone using your account will be treated as a violation by you.

Grounds for Suspension and Termination

You agree to comply with these Terms and Policies, as well as the applicable rules, regulations and policies of any network, bulletin board, newsgroup, web site or Internet Service Provider accessed through the Service. Any violation of these Terms and Policies or the other rules, regulations or policies noted above may serve as cause for Paratus to suspend or terminate your account. You agree that Paratus has the right, with or without notice, to suspend or terminate your account upon the first or subsequent occurrence of any of the following:


  1. Using the Service in a way which constitutes violation of any applicable statute, law, court order, tariff, regulation, or treaty (including, but not limited to, intellectual property, communications, privacy, criminal and international law)
  2. Using the Service in a manner intended to abuse or violate the privacy or property rights of others, including but not limited to sending of unsolicited bulk email (“spamming”); this ground for suspension or termination and is separate from any additional fees which will result from such activity
  3. Using the Service in an attempt to break security, or so as to actually break security of any computer network (including the Service itself), or to access an account, message, or file which does not belong to you
  4. Using the Service in such a way as to forge or misrepresent headers, addresses, or other identification in electronic mail or USENET postings, or using any other method to disguise the sender/s identity or location
  5. Excessively using the Service in such a way as to limit the bandwidth available to others, including, but not limited to sending email traffic, or the use of ping, e-mail check, excessive IRC logging, or any automated program with the sole intent of creating a continuous connection
  6. Posting commercial messages to a USENET group where the posting is not approved by the specific USENET group in its charter
  7. Using the Service to operate server programs, including, but not limited to IRC servers, game servers, ftp servers, Web servers, or streaming audio/video servers. You may run an email server. Paratus will monitor the usage in accordance with clause e.
  8. Using the Service to promote or solicit competing Internet services
  9. Using the Service for unauthorised relays through any third-party systems
  10. Attempting, in any way, to interfere with or deny service to any user or any host on the Internet
  11. Using the Service for mail-bombing, which includes any instance where multiple messages are sent to a specific destination with the intent to render the recipient and/or the electronic system serving the recipient dysfunctional
  12. Using the Service to add or attempt to add addresses to any mailing list (yours or a third party/ies) without the explicit positive consent of the addressee(s)
  13. Using the Service to forward or post “chain letters” (multiple forwarding) of any type
  14. Attempting to cancel, supersede, or otherwise interfere with e-mail or USENET posts other than your own
  15. Engaging in harassment, whether through language, frequency, or size of messages
  16. Using the Service to engage in sync flood attacks, which are defined as overburdening a recipient computer system by sending a high volume of spurious data which effective impedes or totally disables functionality of the recipient system(s), or any other methods of denial-of-service attacks
  17. Furnishing false data on your sign-up form, contract, or online application, including providing fraudulent credit card or other payment information
  18. Using the Service in a manner which is harmful to the business reputation or interests of Paratus and it Partners.

Follow the below links below for a comprehensive list of all our policies..


You agree not to access or attempt to access private areas of the Service. You agree to notify Paratus as soon as you become aware of an unauthorised use of your account and/or any breach or attempted breach of security on the Service.


You understand and agree that information and access available through the Service may include controversial, sexually explicit, or other material that may be offensive to you or users for whom you are responsible. Paratus and it Partners has no responsibility for or control over such materials, and you take sole responsibility for using any available screening software or other methods of limiting access (specifically including the access of minors) to any material you may find objectionable.

Contact Us

Please send email to for any query or matter relating to the Acceptable Use Policy.

Fair Use Policy (FUP)

  1. Your use of services will – subject to the specific service provided – generally be a shared service. It is therefore necessary for us to from time to time apply rules relating to fair usage of the service to make sure that our network is efficiently managed.

  2. Accordingly, we reserve the right to communicate to you at any time such rules relating to use – including but not limited to bandwidth and data storage limitation – as we in our sole discretion determine what is required for efficient functioning of the service for all customers.

  3. Failure to comply with these rules may result in your service being restricted, suspended or terminated, as determined in our sole discretion.

Contact Us

Please send email to for any query or matter relating to the Fair Use Policy.

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